Privacy Promise for Customers

While any information we receive from you forms the cornerstone of our ability to provide superior service, our most important asset is our customers’ trust. Keeping customer information secure and using it only as our customers would want us to, is a top priority for all of us at VOLE. Here then is our promise to you.

1. We will strictly safeguard any information that you share with us.
2. We will limit the collection and use of such customer information to the minimum that is required to deliver our service to our customers.
3. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our stringent disciplinary process.
4. We will not reveal customer information to any external organization unless we have been authorized by the customer, or are required by law.
5. We will maintain rigorous control over the confidentiality of your information.
6. Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.

We also pledge to continually assess ourselves to ensure that customer privacy is respected and we will conduct our business in a manner that fulfils our Promise in the many nations in which we do business in.

 

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